Frequently Asked Questions
Collapsible content
What makes your designs different from other luxury fashion brands?
Each of our dresses is designed with meticulous attention to detail, resulting in a blend of modern elegance and timeless appeal. Unlike mass-produced fashion, our pieces are made slowly, by hand, in Sydney, ensuring unique designs that stand apart from the rest. With a focus on comfort, quality, and exclusivity, we’re committed to delivering luxurious designs that feel as good as they look.
What sizes are available for your dresses?
Our dresses are designed to fit a variety of body types and are available in sizes XS to L. Please refer to the sizing chart on each product page for precise measurements. If you're unsure about sizing, feel free to reach out to us via the contact form, and we'd be happy to help you find your perfect fit.
Can I adjust the fit or coverage of my dress?
Yes! Many of our designs feature adjustable elements, such as straps and removable connectors, allowing you to customize the fit and coverage to suit your style and comfort level. This gives you the flexibility to create a look that’s uniquely yours.
How will your dresses fit my bust if I have a smaller or larger chest?
We understand that bust sizes vary, and our designs are created with versatility to accommodate different body shapes and sizes. Here's how our dresses work for both smaller and larger busts:
- For Smaller Busts: Our dresses feature built-in padding and adjustable elements that can enhance the shape and provide subtle support, ensuring a flattering fit and confident feel.
- For Larger Busts: The designs are structured to offer ample support, with features like adjustable straps and built-in padding that provide comfort and lift without sacrificing style. Additionally, the dresses’ flexible silhouettes allow for a customized fit that can accommodate a larger bust comfortably.
If you have any concerns about fit, please feel free to reach out, and we’d be happy to guide you in selecting the best style or size for your body. Our goal is to ensure that you feel confident and comfortable in every piece!
Are your dresses truly handmade?
Yes, each piece is thoughtfully crafted by hand in Sydney, Australia. Our designer dedicates 8 to 12 hours to create each dress, ensuring exceptional quality and attention to detail. This is why our designs are truly unique and not mass-produced, offering you an exclusive piece that stands apart.
Are your designs sustainable?
Absolutely. Sustainability is at the heart of everything we do. Our designs are made with eco-conscious practices, using high-quality fabrics and materials that are carefully sourced. We pride ourselves on producing limited quantities to ensure minimal waste and maximum longevity, so you can enjoy your dress for years to come.
Why do you use polyester-lurex blend cords instead of viscose cord?
At All Tied Up, we carefully select materials that align with our values of quality, durability, and design excellence. The polyester-lurex blend cords we use offer several key benefits:
- Enhanced Durability: Polyester is a highly durable fabric that retains its shape, color, and texture over time, making it ideal for garments that need to withstand frequent wear while maintaining their luxurious appearance.
- Subtle Shine & Luxe Feel: The addition of lurex gives the cords a refined shimmer, elevating the overall aesthetic of the garment. This metallic finish adds a touch of elegance and sophistication, perfect for our luxury pieces.
- Sustainability Considerations: While viscose is a natural fiber, it’s important to note that its production can have a higher environmental impact in terms of water usage and chemical processes. Polyester, on the other hand, can be made from recycled materials, contributing to a more sustainable and eco-conscious choice. Additionally, polyester-lurex blends require less maintenance and are more resistant to wrinkles, helping reduce the need for washing and ironing, which can extend the life of your garment.
We believe the polyester-lurex blend offers the perfect balance of durability, comfort, and luxury, allowing us to create pieces that not only look stunning but also stand the test of time.
Can I return or exchange my dress if it doesn’t fit?
We want you to love your new dress. If for any reason you’re not satisfied with your purchase, we offer returns and exchanges within 14 days of receipt. Please ensure the dress is unworn, with all original tags and packaging intact. For full return and exchange details, visit our Return Policy page.
Do you offer international shipping?
Yes, we offer international shipping to many destinations. Shipping costs and delivery times vary based on your location. For detailed information, please check our Shipping page.
Email & SMS Subscription
How do I sign up/subscribe?
Simply enter your email below to sign up as a new customer and subscribe to receive early access to new collections, exclusive offers, and special promotions directly to your inbox.
How do I unsubscribe?
We're sad to see you go! To unsubscribe, simply click the “Unsubscribe” button at the bottom of any of our emails, and you’ll be removed from our mailing list.